How Work (and Other Things) Might Help Us Cope Right Now.


It is 2020.

We are all struggling to establish a new normal, in times that are anything but normal. I’ll spare you and will refrain from sharing advice about how to work remotely. We are in the midst of history being written. That alone demands that we peel away the layers of the onion.

Many of us simply want to protect ourselves, our families and quite possibly our well-being. Know that psychological resources such as hope, self efficacy and resilience, can be adversely affected as we practice social distancing.

As an alternative track, I’ll share few thoughts on how to stay on a somewhat even keel. (Disclaimer: These are my own. They do not have to be yours.) Not surprisingly, this does include work and seeking a daily measure of joy. Know that I am referring to the type of work, that feeds your soul and occupies your mind. I am also referring to the trusted elements of our lives to which we turn, when feeling unsettled.

What to try now:

  • If possible, continue to do the work you love to do. I’ve just listened to Coldplay’s Chris Martin live streaming an impromptu home-based concert at Instagram (@Coldplay). As a psychologist, I’m thankful that he can continue to share his gift to help others. Try to do the same. Work on topics that bring meaning & value to you.
  • Reach out. Limit feelings of isolation & distance. Technology can obviously work with us here. I couldn’t love Zoom more than I do today, in this very moment. I intend to contact the clients & colleagues, I’ve come to respect over the years. Utilize Facebook video to call friends who are alone (quite reliable) and text your neighbors. I’m hoping this helps in some way.
  • “Lean in” to the things that bring joy. Whether this is music, film, reading, art, walking, observing birds, podcasts, comedy, singing, blogging, or crafting. Do these things when you have a moment. James Altucher just shared his reading list as we self-isolate. Shuttered Broadway performers are singing for us. Museums have shared virtual tours. Improvise. Build these into your daily routine.
  • Complete something. Anything. When we cannot control our circumstances, self-efficacy suffers. This can lead to feelings of helplessness. While you distance, complete smaller projects/tasks that you can pace. Bring feelings of mastery into your “new normal”.

We are all struggling. Share your concerns to someone that you trust.

What are you doing right now to support your psychological foundation?

Dr. Marla Gottschalk is an Industrial & Organizational Psychologist. Live.Work.Think.Play shares observations concerning a wide array of topics from founding a company — to the perfect office gift. It is designed to share lessons learned from a variety of perspectives.

Want To Be More Creative? Here’s a Plan That Really Works

Photo by tanialee gonzalez on Unsplash

“It is my belief, you see, that thinking is a double phenomenon like breathing.” – Asimov

If you have watched the classic television series House, you’ll find that every medical mystery is solved in the most unusual of moments. Without fail, House’s uncanny ability to problem solve kicks in while he sits in the hospital cafeteria, is mid-sentence while talking to a team member or when he doesn’t outwardly appear to be focusing on the problem on deck.

It is very intriguing to watch.

But, we shouldn’t be surprised as to why this happens.

You see, our brains function in curious ways.

Your Brain Revealed
In the classic essay The Eureka Phenomena  (1971), Issac Asimov explores why these moments of inspiration occur when we least expect them. Asimov’s theory is quite simple, posing the notion that thought includes both voluntary and involuntary components. Moreover, opportunities for both types of thought must be present to become highly effective. Essentially, we can be thinking about one thing on the surface, yet ruminating on another topic below — the involuntary part of the equation.

The Eureka Phenomena sheds an interesting light on how we might become more effective in the workplace. As we all have experienced, if you are focusing too long and too intently on one topic or issue, you can be unsuccessful. Asimov would say that involuntary thought was not allowed to flourish and that contributed to the failure.

He recollects that when he was in the midst of a problem he could not solve, he shifted his focus and “shuffled” off to the movies. This action ultimately, allowed him to work through his challenge. He also tells the story of Archimedes — and how a visit to the public baths helped him to discover the concept of volume.

Of course, you may find that taking a walk or baking does the trick, but the process is of no less importance. You must give your brain the “down time” it needs to succeed.

Office Life and Involuntary Thought
There are millions of individuals who have the responsibility to process information concerning people, places and things for a living. Many attempt to accomplish this in an office environment. Of course, working in a traditional office does have merit. There are opportunities for collaboration and serendipity — yet obstacles to productivity abound. As discussed by Jason Fried in his classic Ted Talk, many aspects of office life (such as interruptions), can prove to be huge offenders, curtailing deep, meaningful thought.

During the course of a typical office work day, an individual may complete a multitude of activities and appear outwardly productive. However their brain power may not be maximized, as there are few opportunities to rest, reflect and digest information.

The Eureka Phenomena Applied
You must remember that while thought doesn’t require physical output, your brain is still hard at work. So, while you may not perceive that you are fatigued, your brain may actually be exhausted. As studies have shown, allowing the brain time to rest is critical. In this way, the brain finds the fuel it needs, so that energy can be funneled to the involuntary mechanisms that promote deeper thought. If we can learn anything from Asimov — it is that the brain cannot be bullied into becoming effective. It must be respected and nurtured.

Be mindful to offer your mind a bit of rest and identify those activities which help your brain relax and build them into your day.

Ultimately — don’t feel guilty if you feel the need to “shuffle off” to the movies. Your brain will thank you.

Live.Work.Think.Play shares observations concerning a wide array of topics. It is designed to share lessons learned from a variety of perspectives.

Need a Gift for Someone at Work? We’ve Got a Few Classic Ideas


It is nearly the season of indecision, in a year of tumultuous adjustments. You may be wondering — would an office gift be inappropriate this year? Well, we’ve tossed this around and here is what we came up with: If your heart is in, do it.

Celebrating the people in your work life that matter is never wrong. In fact, we can’t help but wonder if a thoughtful gift has more meaning than ever before.

How often have you thought of someone you would like to thank, yet you never mustered the motivation to follow through and find the right gift? This may be the right time to finally offer that heartfelt thank you, in a year where we’ve really needed to depend on each other for guidance and support.

We’ve been thinking about all of this decided to go a bit retro. We’ve settled on a few classic ideas which are not only nifty gifts, but are likely to be used or enjoyed, during the coming year.

Here we go.

The Multi-Use Tote
I don’t know about you, but most of us appreciate a practical holiday gift. I personally received this great gift from Maptote a couple of years ago — and I’ve used it frequently (currently sidelined of course, it is holding ribbons in my pantry). Maptote offers clever, destination-based tote bags for a variety of cities and states (they have other items as well). This option is not only a worthy contender, it has some retro flare to boot.

Market_Manhattan_WebPhoto: Maptote

The Coffee Table Book.
I received Ocean Worlds, by Jacque Cousteau as a holiday gift from my first employer. (All 160 of us received the same book, sitting wrapped on our desks and this became a highly anticipated tradition.) The books I received during my tenure there, still sit on my coffee table offering hours of enjoyment. One suggestion is below — but there are so many fascinating options at various price points. (Click on the photo for more information.)*

Flowers (and Flower Subscriptions)
In this part of the US, winter are long and lacking in sunshine. The idea of a bouquet of flowers — couldn’t be more appealing, as waiting until early spring to see another bloom is just too long. A subscription service takes this to the next level. (In Britain they call these Letterbox Flowers.) Find my favorite London-based florist Highgate Flowers and subscription options here.) You can explore US options at any of these florists: Farmgirl Flowers, Bloomsy Box & The Bouq.


The Classic Notebook.
Ah… the notebook! Somehow when a notebook presents itself, it calls out to our creative side. Offering one as a thoughtful gift, shares the promise of new ideas and future observations. (Da Vinci couldn’t have been wrong, so we are following his lead.) The variety of choices are endless. We’ve chosen a couple of options below.

Rhodia Lined Notebook* – 5.5 x 8.5 – Fountain-pen friendly. Rhodia offers some colorful options as well. (Click on the photo for more information.)*

Find colorful options from Etsy by clicking here.


The Not So Classic Pen.
Sooner or later you have to ditch the keyboard and actually write by hand. These Rifle Paper Co. roller ball pens are a stylish alternative and made our list! Find them here & here.

RollerBallPenPhoto: Rifle Paper Co.

The Tornado Vintage Blacksmith Roosevelt Pen is a also stylish, retro choice. (Click on the photo for more information.)*

Happy Holidays!

Live.Work.Think.Play shares observations concerning a wide array of topics. It is designed to share lessons learned from a variety of perspectives.

*LiveWorkThinkPlaycom is an affiliate of both Amazon & Awin — Etsy’s linking partner. That means if you click on the link and purchase the item, we receive a small commission. We only recommend products that we believe bring value to our readers.

Considering Words, Work & Happiness


Photo by Jacqueline Munguía on Unsplash

When a construct becomes culturally significant — words naturally arise to describe it. In a sense, the language of that culture expands to accommodate its importance.

The term “employee engagement”, for example has gained a certain level of notoriety — helping us move beyond the 9 to 5 definition of our jobs. With that recognition, we acknowledge that work isn’t just work for many of us. We are realizing that the core of our work should align with who we are — or how we would like to contribute. So, why has it taken us so long to find the right words to describe this dynamic?

Within other cultures the vernacular has already developed to properly represent the importance of meaningful work within our lives. In Japan, for example, the storied concept of Ikigai, represents our “reason for being”. (See the Venn diagram below, with intersecting circles representing what you love to do, your strengths, what the world needs and what you can be paid for.) In Scandinavian cultures, the word was “Arbejdsglæde” captures this. Translated into English this means “happiness at work” or “work joy”.


These are more than compound words which sling together “work” and “happiness”. These words capture the notion that to feel worthy — we all need to contribute in a way that we feel is meaningful. That immediately elevates how we view our work.

I’d say we need at 100 words to express that.

Read more about it:

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.

Job Interview Jitters: Try A Dose of Mindfullness


When we lose ourselves in a stressful moment — a workplace situation can quickly escalate from challenging to completely overwhelming.

For many of us, job interviews are a common scenario that can trigger strong responses; anticipation, excitement, trepidation, even extreme anxiety. If you’ve sat in the interview chair, you are likely aware of the struggles we all face to remain calm and focused. As much as we might attempt to stay composed our minds can race out of control, just like a runaway train. Managing ourselves through this stressful dynamic is key.

Could the concept of mindfulness possibly help all of us through the challenge of an interview? Recent research tells us that it can.

Tough workplace scenarios can cause our “fight of flight” response to kick in — and job interviews qualify. Labeled “Amygdala Hijacks”, by psychologist Daniel Goleman, these moments are characterized by a neurological process where our “rational brain” (Neo-cortex) becomes overpowered by our emotional brain. This renders us in a weakened position to deal with many situations effectively.

Mindfulness is defined as, “The psychological state where you focus on the events of the present moment.” It allows us to observe the events of our lives from a safer distance, without necessarily reacting in that moment. One key element, is the notion of equanimity, or “non-reactivity” to the events happening around us. Mindfulness tells us to pay attention and acknowledge both one’s inner experience and the outer world, without labeling what is occurring as good or bad. It allows us to absorb what is going on around us.

Discussed at length, concerning its impact on both our psychological and physical well-being (See here), mindfulness can help us remain balanced in many situations that might normally derail us. One recent study links mindfulness to effective workplace behavior. The research revealed that mindfulness may help with roles that require a series of decisions in quick succession — not unlike the multiple decisions/responses we face during a job interview. Managing our automatic responses, and re-focusing that energy toward staying composed is key.

How might mindfulness help us during an interview? Above all, you want to represent yourself accurately. Regrets concerning what you may have forgotten to mention, (or did mention and didn’t mean to reveal) can prove critical. During interviews we can become overwhelmed and “lose our heads”, losing focus on the goals of the conversation. (You might also find yourself either rushing ahead or reviewing your last answer, for example.) Above all, if you fail to remain fully present, you may miss important conversational cues that will help you to represent yourself well.

We needn’t wait for our next interview to develop techniques to become more mindful. Here are a few things to consider:

  • Practice the art of “micro-meditation. These are short periods of time to stop (perhaps when you feel yourself becoming anxious) and become fully present in the “here and now”. For example, while waiting for the interview to begin (seems these things are always delayed), utilize the following acronym taught at Google: S.B.N.R.R. — Stop. Breathe. Notice. Reflect. Respond.
  • Tame the “inner voice”. Don’t let an inner monologue take over during the interview. (For many of us this is negative.) Be aware of a “less than supportive” inner dialogue that might rear its ugly head. Consciously interrupt it and replace it with a less judgmental voice.
  • Refocus on your ultimate goal. Remind yourself of the purpose of the interview: to accurately portray yourself as a contributor. We all have topic “triggers” that cause us to lose focus and react. Monitor your reaction to these topics, and remind yourself to stay ahead of your usual response pattern.
  • Stay in the moment. While we can’t halt the interview for a quick meditation break — we can silently “tap ourselves on the shoulder” to remind ourselves to remain fully present. When you feel your mind racing ahead or meandering back to something already said, mentally pause and “tap”. (As suggested here, plant a reminder to help you re-calibrate, such as wearing your watch upside down.)
  • Bring along a mental list. Enter the interview with 3 or 4 critical points that you wish to leave with the interviewer. Use mindfulness techniques to pause, circle back and ensure that these key points are brought into the conversation.

How do you stay calm and focused during an interview? Share your strategies.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.

To Move Forward — Be Constructively Critical (of Yourself)


We all like to think that we do things well — and a strong belief that we have the skills to succeed helps us in most workplace situations. However, there can be unwanted “glare” that can create a gap in self-knowledge.

In fact, our own confidence can impede us from looking at our own behavior with a constructively critical eye.

Succumbing to bias concerning our own workplace strengths is an easy dead end to face. Moreover, the areas that we most value in ourselves (and derive the most satisfaction) — can be the most heavily protected. As a result, we are less likely to look for opportunities to examine our skills critically. In fact, research has shown that we tend to view our own skills more positively than our peers see us. So it is possible to be unaware that a problem may be on the horizon.

Organizations that have enjoyed success — can blindly stop looking toward the future. People that have proven expertise, can also stop looking for avenues to grow. It is a looming weakness that we all should consider. It is important to realize that meeting our goals, does not ensure our continued competence. Only a keen eye and professional development, can help us stay in the groove.

So I’ll pose these questions

  1. What skills do you personally value most at work
  2. Have you paused to critically examine your performance in these areas recently?
  3. Can you identify an element that could improve?
  4. How would you improve? What actions would you take?

I challenge you to look at your own skills critically and find a strategy to stay “skill healthy” longer-term.

What did you identify?

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist and workplace strategist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.

Why It’s So Hard to Leave a Job (Even the Ones We Secretly Hate)

Photo Credit: Jacqueline Zaccor/ @jakeezaccor

Most of us have experienced moments where we struggle to move forward. We may have detected that something vital has shifted, yet we hang on to a role (or a freelance gig or a team membership) that doesn’t really suit us. In many cases, the signals to explore alternatives are completely missed, often overwritten by our dismissive inner monologue. So we remain. Long after it is time to say goodbye.

After years of hearing stories of roles that do not fit (not you mention, bosses & organizations), I now hold a strong view that career moves are actually an inevitable occurrence. Not unlike the coming of the sunrise or sunset, we can count on change. If we could somehow learn to accept change as positive — not unlike changes in technology  — we might learn coping strategies to capitalize on the temporary destabilization. (Of course our broader lives, family and finances must also be considered carefully.) The potential payoff is well worth the journey; an endpoint that is adaptive, aligned and affirming.

Ultimately, when we find the psychological resources  to move on to seek a better fit — it is often for the best. These are transitions, not sentences after all. If we can accept changes in styles, markets and devices — why can’t we embrace the evolution of ourselves and our own career?

There are beliefs that convince us to acquiesce control over our work lives and leave things to fate. I’d like to challenge a few of those beliefs:

  1. We are conditioned to “hang on” and forgo risk. Yes, a miraculous “in place” improvement is possible (a bad boss might move on for example). However, forgoing all risk in the short-term can be a hand ill-played. We might fail to acknowledge that the psychological contract (which serves as the baseline for a healthy employee-employer relationship) has already been irrevocably broken. When we remain, we risk being physically present at work — yet mentally absent.
  2. We secretly hope that everything (including ourselves) will remain static. Of course, this belief predisposes us to be unhappily surprised at each and every turn — as change is going to happen. To complicate things further, we are notoriously inaccurate about how we personally evolve over time. (How often do we stop to envision our “future self”?)  Truth: The roles that fulfill us now, may not be the same roles that might excite us five years on. As Daniel Gilbert has shared: Your history does not end today. (Learn more about the “End of History Illusion” in the video below.)
  3. Seeking a role which aligns with our needs and strengths is frivolous.  Oh wow. Do not get me started. On some level, many of us think this quest is a “pie in the sky” mantra. So we avoid the entire conversation — and with that neglect, any hope of an improved option. For example, early in our career paths we might feel that we are glued to a role that directly links to our college major. When our needs shift with time, we feel a pivot is irresponsible. Ultimately, much is left unsaid and undone. As the gap widens between who we are and what we do — everyone loses.

We should be ready and willing to embrace how we change.

Moreover, organizations should encourage and facilitate its exploration. This can be accomplished through heightened awareness.

If we do not prepare, I fear we will not be ready for what inevitably arrives.

Our next chapter.

When was the last time you reflected on how you have evolved? Share your observations here.

Dr. Marla Gottschalk writes about life and career as an Influencer at LinkedIn. Her posts have also appeared at various outlets worldwide including US News & World Report, Forbes, Quartz and The World Economic Forum.

Live.Work.Think.Play shares observations concerning a wide array of topics from running a company — to the perfect fragrance. It is designed to share lessons learned from a variety of perspectives.

The Everyday Guide: Dream Office 101

Domicile ID

Working in a setting that inspires, is really a no brainer: It just works. Your physical workspace has an impact on both creativity & productivity. If you have the luxury of a dedicated space to work, make the most of it. (More ideas if you do not, in an upcoming post.)

We’ve decided to share dream office options and help you make them a reality.We’ll cover the key elements — and offer options to recreate the vision.

This week we’re breaking down the design genius of Domicile ID’s gold and teal office. With a tinge of the 1960’s — it is a modern throwback with a dash of glimmering polish. It definitely grabbed me right away. (Judging from the reaction on Instagram, it grabbed you as well.)

Element #1: The Desk
If you love a sleek, cool vibe — you cannot go wrong with a Parsons desk. Created at the iconic Parsons School of Design in New York City, this desk is 100% a classic. (Somehow we picture every chic magazine editor sitting at one of these.) We’re big fans.

Parsons desks are available in a wide range of colors — but, somehow in white, it simply sings. Here is a great option from All Modern. There are a number of variations on this classic vibe in their collection.

Hubler Writing Desk:



The Auxley Computer desk, which is available from Amazon is another option. (Click on photo).

Element #2: Mid-Century Metal Wall Decor
We love this inspired addition to the design. Luckily this element is enjoying a bit of a resurgence in popularity, so there are quite a few options. If you can get your hands on a vintage piece — go with that. There are currently a number of one-of-a-kind items at Etsy.

This newer option from Wayfair is right on the money.
Flowing Leaves Wall Decor:

Flowing+Leaves+Wall+DécorElement #3: Light Reflecting Lamps
The pair of lamps atop the credenza, lends a nice dose of symmetry to the design. They are also quite practical — as two lamps offer improved task lighting. They aren’t genie lamps per se, but we think that style would work well.

Here are a couple of great lamp options:

Loon Peak Table Lamp:


Element #4 : A little teal please! Here are a couple of ideas to bring this unexpected color to your space.

Hanson Velvet Ottoman:


Circle Luxury Ottoman:


Hoping this offers a few ideas to help your workspace become a little more inspiring. Let us know if you incorporate your own items and how things turn out.

Meanwhile, we’re on the hunt for more gorgeous spaces to recreate.

If you like the series, let us know in comments.

Live.Work.Think.Play shares observations concerning a wide array of topics from running a company — to the perfect fragrance. It is designed to share lessons learned from a variety of perspectives.

Ready for a Playlist About Time Management? (Pencil it in.)


Many of us feel that there just isn’t enough time in the day.

I first captured my observations about this common source of overwhelm (and the behaviors I observed) in the post The Ugly Truth About Time Management. The post starts with the premise that time issues begin with our own imperfect perspectives concerning time and value.

However, what resonates concerning improving time management varies across individuals. Luckily, there are quite a few TED speakers who have shared their take on the issue. They each offer a unique view of our ever-present tangle with time.

Here are 3 talks to help you to further understand your relationship relationship with time. (See the playlist at our channel here:

Greg McKweown. Essentialsm. Time and focus are highly interlaced topics. In his talk at Google, McKeown explores how we often hold ourselves back by having too many “good things” in our lives. The result? Even success can actually lead us down a cluttered path — and less, is often better.

Rory Vaden. How to Multiply Your Time. A self-discipline strategist, explains that everything we’ve learned about time management is likely wrong. From the 1950’s on, we have developed a view of time that doesn’t really help us become more effective. The problem? Time management requires us to consider a new, critical construct.

Laura Vanderkam. How to Gain Control of Your Free Time. Somehow when we must make something a priority, we suddenly have the time. Laura Vanderkam unpacks an interesting dynamic, that plays out day after day in our lives.

How do you manage time? Weigh in on the topic in comments.

Live.Work.Think.Play shares observations concerning a wide array of topics from running a company — to the fragrance. It is designed to share lessons learned from a variety of perspectives.

Startup Life: How Being Employee No. 3 Was Definitely Worth the Risk


Jumping from college to a start-up environment is no small feat for any individual. So, when we set out to find out what laid the foundation for Alyssa Patzius’ current path — we quickly realized that we had forgotten one key question; What was it like to be present at the earliest phase of a thriving organization’s existence? (Alyssa joined shortly after after Kelsey Raymond and John Hall started the company in 2011.)

Alyssa is Influence & Co’s VP of Client Success, where she oversees and supports the sales team, while developing big-picture strategies for growth. She has evolved through a number of roles at the organization, beginning with the title of Senior Account Strategist. But as you’ll find here, her family’s unique experience with risk  — was a career game-changer.

I’ve kept editing to the bare minimum in this post so you don’t miss a single note about her story. In this case we’ll start with a follow-up question right at the start.

Follow-up question: What was it like being employee #3?

Being employee #3 gave me an opportunity to be apart of the long-term vision of the company. The company is essentially just as much mine as the co-founders  — because I have really been there with them since the beginning. It gives me a sense of ownership that I wouldn’t have had otherwise.

I still remember every detail of all three of us sitting around a whiteboard trying to map out the future structure of the company. (Side note: We were completely off.) But as a 21 one year old, my input was being heard.

That would have never happened at any corporate job.

I also had to get comfortable very quickly with acting like I had been in certain situations when I never had. I took on the role of our first account strategist, working directly with clients. (Kelsey and John had been doing this in addition to sales and everything else founders deal with.) But there was no playbook and very few processes to rely on. I worked directly with CEOs of companies and I was seen as the expert in content.

That learned confidence is one of the key elements that I lean on as a female leader. It might get you into a corner every once in a while, if you haven’t done your homework. However, for the most part people do believe me and listen when I speak. I feel it all stems from those imperative learning years.

I also had to be mindful of burning out. We were working very long hours. Once we started to really pick up clients, I was working with 30 companies, plus hiring and training new account strategists to start to build our client services team. My job never stopped! (My now-husband, then boyfriend, said one day to me that I wasn’t actually with him. Even as we were watching TV, I was on my ever-present computer. I worked every night every night, and he was getting concerned. It was a real wake-up call that I needed to learn how to establish a balance.)

The following year I stopped working at nights, and become even more effective.  I valued my time — and when I was working during the day, nothing was going to distract me so I might enjoy my time at home. (I had to battle with feeling guilty knowing that my co-workers may be working all night while I wasn’t.) But over time, I began to see that I was much more effective. Two years ago, my Mom admitted that she really didn’t think the company would last. She was awesome though — and never told me she was skeptical. My brother-in-law took a risk to join a young startup, and he said he was comfortable jumping on board because he was so inspired by the success Influence & Co. has had over the years.

I love that not only that I owe so much to Influence & Co. for my professional development, but that my risk inspired other people to do what they love.

  1. What key factors came together that helped you to find your current path?

My career path may seem somewhat risky to an onlooker. However, looking back I feel like I made safe choices along the way.

When determining where I would go to college, I had my hopes set on doing something different from everyone at my public high school in St. Louis. I was determined to head out-of-state, but when push came to shove I wanted to study journalism. To say “no” to the best journalism school in the country, The University of Missouri, would have been detrimental. So I followed the crowd.

My father brought an internship opportunity to my attention during my senior year of college. One of his friends had a daughter who was looking to hire someone to help run an organization that supported local entrepreneurs. I really didn’t want to be the person who needed my father to set me up with an internship, so I didn’t pursue it initially. (I hadn’t needed him for opportunities prior, why should I need him now.0 However, I begrudgingly took the interview and immediately clicked with my new boss and landed to role.

As graduation approached, my grand plan was to land a sexy PR job in the big city. Instead — I took a role to stay with the startup I had been interning with where I went to college.

On one side, I see a path that leads me on a very direct/safe route. I haven’t strayed from journalism or content (or even Missouri). You can also look at the other angle and see someone who took the risk to graduate early, study abroad, take a job at a startup (with no guarantee of success) and a super low paycheck.

I’ve had to reflect on my career expectations for my early in my adulthood and recognize that I couldn’t ever have imagined what would come my way. I may have never left the state, but I took a risk and bet on myself, an idea — and the people around me.

Today, I am a senior leader at one of the fastest growing companies in America.

There is nothing safe about that.

  1. Did you have a mentor? A teacher, boss, relative, etc. — that impacted your career/life direction?

My mother and father have been imperative mentors throughout my life. At a young age, I watched my father leave a very lucrative role, because he didn’t believe in the culture and the way management was expecting him to treat his people. He had just moved our family back to St. Louis. Now he had to set out to start his own sales training business. My mother stayed at home to take care of the family. Despite being out of the workforce for some time — she was the backbone of the business and the family. She explained to us that we were taking a risk financially to start the company and how this might impact us. (We may have needed to move to another house.) Her continued transparency, helped me become comfortable with risk and taught me how to talk about finances. Over time, I came to idolize those who started their own businesses.

Fast forward: We did not have to move across the street. My father eventually sold his business. He is now the global sales manager for his largest customer.

Note: My mother is still the first person I call for management advice.

  1. None of us are perfectly suited for our own path. What aspect of your own personality or work style serves as an obstacle? How do you manage that challenge?

My gut feelings and instinctive decision-making skills, rarely let me down. It is one of my strengths. However, I have had to learn to slow myself down and think through every possible scenario to make the best decision. Snap decisions were necessary when we started Influence & Co., but today we have 75 employees. Communication around the why and how we make those decisions is crucial to buy-in across the company. If I cannot explain the rational thought process to my team — they could lose trust in me.

I have had the support of our co-founder, Kelsey (Meyer) Raymond, as I tackle this aspect of my personality. She has shown me that this was strength in crunch time . However, if we are proactive (and thinking ahead) there was no need to rely on gut or instinct. I learned that I was actually doing a disservice to my team — instead of feeling proud of being that “get shit done” person.

  1. If you had an observation concerning what separates those who love their work, from those who do not — what would that be?

An interview question that I discovered comes to mind.

Question to candidate: Tell me about something you love to do.

Follow up question: Why do you love the idea of working in [X Industry] for me?

You should observe if they speak with the same passion for both answers. f their eyes “light up” in the same way — they really want to work for you.

If people love what they do, they can’t stop talking about it. When my co-workers and I get together outside of work, we have to start the conversation off by saying “We aren’t going to talk about Influence & Co. today.” Thirty minutes later, someone has an idea for the business they want to throw out there.

  1. With success can come complacency. How do you draw energy from your successes and stay grounded. How do you stay sharp for what might come next?

Once you have tasted success — you never want to lose it. We have experienced 5 very successful years at Influence & Co. However, there is a real chance that the next year won’t be the same. If you become complacent, you become obsolete. It is much easier to be the underdog — than the giant.

I have had to become more comfortable facing the things that didn’t go well in my role or on my team. You won’t really absorb what defines that success for you, if you don’t remind yourself what it feels like to fail.

We have recently had a down sales quarter. It has been a hard few months learning how to pull my team out of that down-slump. I have analyzed the data, played scenarios over and over in my head and examined where I might failed my team as their leader. Just in these last weeks, sales are coming in at a fantastic rate once again. (I forgot how sweet it was, to ring the bell in my office that signals a close.)

If I didn’t make myself feel the failure, the sound of that bell wouldn’t feel nearly as great.

  1. In your world, what activities or tasks most energize you? What advice would you give to young women in college concerning finding the right career path?

Coaching my employees is the most energizing aspect of my role. Nothing makes me happier, than helping one of my sales team members think through how to approach a conversation or alleviate one of their leads hesitations in a genuine way.

Over the last two years I have moved into a sales management role. I started my own career in account management — working with clients directly and supporting those who worked with our clients.

I see so many women flocking to marketing and communications that could be fantastic in sales. (We are still trying to debunk the stigma of cold calling and aggressive cultures to attract women to the sales industry.) I really believe that women are the key to changing the image of sales. Plus, I have seen that women have so many of the characteristics that set people up for success in that role. They are self-starters, organized multi-taskers, great listeners, compassionate and good at building relationships.

I challenge young women to consider a career in sales.

I think they would be surprised how rewarding it really is. And who doesn’t like controlling your own paycheck?

  1. Lastly — what is your favorite book and why?

Shoe Dog by Phil Knight is my favorite book I have read this year. (It didn’t hurt that I read it in Costa Rica.) Shoe Dog tells Phil Knight’s story of how he founded Nike. As an athlete and sports buff, the business was the perfect combination of entrepreneurship and fitness. The book reads like a gripping story.

Once finished — I was inspired to get to work!

Thanks Alyssa.

Live.Work.Think.Play shares observations concerning a wide array of topics from running a company — to the perfect gift. It is designed to share lessons learned from a variety of perspectives.